Park Cameras

I recently built a new Olympus mft based system with Sharon and the manager at Park Cameras. I found the advice and opportunity to try before buying very helpful as had been looking at the new Panasonic G9ii. I also ordered a few things online after and found their service and communications excellent. I particularly like their use of a high proportion of sustainable packaging...it's good to see local companies getting more sustainable. A definite plus point imho

Thank you to Steve, the helpful gentleman who assisted me in finding my new camera. As a complete beginner, I explained my preferences to him, and he managed to locate the exact camera I was seeking! The camera brand new would originally cost me £800, but I was fortunate enough to acquire it second hand for a mere £200+. Such a deal! Once again, thank you Steve, and I genuinely hope that the company treats you well.

I visited just after Christmas to buy myself a camera and had a great experience. I'm just a hobbyist and had spent hours watching countless YouTube videos which just contradicted each other. In the end I just wanted to talk to someone face to face which is exactly what I got at Park cameras. I met with Ryan who was brilliant and really helped me find what was right for me. What I loved was that he gave me the freedom to think about the information he'd given me. No pushy sales techniques or anything, just the facts and information i required. I'm very greatful for his help and will 100% be returning.

Don’t buy camera equipment or binoculars via the Internet but come here instead. Excellent service. I got the chance to test 8 different pairs of binoculars and got a great pair for less than I would have paid via Amazon. Great range of quality equipment with large stock of Nikon, Canon, Pentax etc. They also do repairs and printing.

Worse customer experience I’ve ever come across in my life at Park Cameras in Burgess Hill. 0 stars. Just rude and ridiculous. I’ve been a loyal customer with Park Cameras for a long time and have purchased many items from them. Never had any issues. Today I came in to the shop as I spoke over the phone to someone who said I can part exchange my camera. When I got there this was refused by Jamie (who was serving me) which was not an issue as I was still keen to purchase my new camera. Jamie had a very horrible attitude towards me and my wife the moment we walked in. I was then told they wouldn’t give me a 2 year finance option as “they only do 1 year option” which I then showed him that online it showed 2 years. We proceed with wanting to purchase the camera once he said we can do the 2 year finance option. Passed the credit score test and gave him my driving licences as my ID. He asked me to sign a piece of paper then proceeds to bring out a MAGNIFYING GLASS!! to check my signature. Bear in mind there is a photo of me on the front of the driving licence. He then proceeded to refuse to serve me as my signature was not “identical”. Now you tell me who can do their signature EXACTLY identical every-time. No one. We then called to complain to a guy called Tom who told us to come back in. When we walked in again Jamie straight away asked him to come to the back to then refuse to serve us again. I have been a regular customer and have always paid but yet today I was treated disgustingly and the whole experience was just outrageous. Wouldn’t recommend this store to anyone. The staff really need to learn how to treat customers.